Start Training Advanced Workshop for Mediators

Advanced Workshop for Mediators

“Promoting Excellence in Mediation: A Seminar on Effective Advanced Conflict Resolution. Strategies and Procedures”

 Seminar description 435.29 KB

Conducted by:

Christopher W. Moore, Ph.D., a Partner of CDR Associates

Organized by: 

Markert Mediacje – Polish partner of CDR Associates

Sponsored by: 

Wolters Kluwer Polska – the Polish publisher of „The Mediation Process. Practical Strategies for Resolving Conflict” by Christopher Moore

Workshop description: 

As the practice and use of alternative dispute resolution methods has grown in Poland, there is a growing need for mediators to deepen and refine their analytical and practical skills in conflict management.  Christopher Moore’s visit to Poland offers a chance to learn from one of the best professionals in a field of conflict resolution. The internationally known mediator and the author of the famous book : „The Mediation Process. Practical Strategies for Resolving Conflict” will conduct an advanced mediators’ seminar targeting business and multiparty mediations. This two-day seminar focuses on enhancing mediators’ existing expertise, and exploring in depth, some critical issues in mediation and its practice in business, the legal arena and in communities.  The context will be the resolution of interpersonal and group disputes in commercial relations, organizations and the workplace.


  • Conducting intake interviews and situation assessments and developing an accurate analysis of conflicts – Identifying the root causes of conflicts and what parties really want from a dispute resolution process,
  • Structuring mediation processes when multiple parties are involved – Getting the right parties to the “table” and designing mediation procedures that will set them up for success,
  • Planning successful intervention strategies for difficult cases – Handling problem people, complex issues and unpredictable dynamics,
  • Using time and timing in mediation – Determining what to do when to help promote improved relationships and resolve differences,
  • Managing parties’ power and mediators’ influence –  Deciding how to exercise the most effective means of mediator and parties’ influence to promote agreements,
  • Talking about the past, and moving toward the future – Overcoming past negative histories and building future relationships of trust and respect,
  • Utilizing conflict clinics to share cases and develop new strategies – Consulting with colleagues to develop strategies to break deadlocks


The workshop will be highly interactive and involve discussions, small group work and simulations.
Polish – English simultaneous translation will maximize the use of workshop time. The trainer does not need to stop repeatedly for interpretation.

Workshop Schedule: 

29th-30th of May 2009 (Friday-Sutarday), 8:30-17:00


Warsaw City Center

Attendance Fee:

750zł before the 1st of April 2009
820zł beginning from the 1st of April 2009

Price includes: workshop, internationally recognized certificate, training materials, lunch, free beverages

Register here

Contact us

About the Presenter: 

Christopher W. Moore, Ph.D., a Partner of CDR Associates, Boulder, Colorado, USA, (  has worked in the fields of collaborative planning, multi-party decision-making and conflict management for over thirty years. He is an internationally known mediator, facilitator, dispute systems designer, trainer, and author in the field of conflict management.  Moore has consulted in the U.S. and over forty countries in Asia, Western and Eastern Europe, Africa, the Middle East, and Latin America, and was one of the first mediators to introduce mediation in Poland in the 1990’s. 

Some of his projects include:

  • mediating negotiations of the Okavango River Basin Commission (countries of Angola, Botswana and Namibia) to develop a protocol for transboundary river management; 
  • settling litigation before the U.S. Supreme Court over interstate water allocation to meet agricultural and municipal needs;
  • designing and building capacities for a commercial dispute resolution system to resolve agricultural disputes arising from the North American Free Trade Agreement;
  • designing the dispute resolution system and training internal mediators for Levi Stauss & Company to resolve personnel disputes; 
  • mediating talks between multiple telecommunication companies over provision of telephone services; 
  •  mediating and facilitating talks between Israelis, Palestinians and Jordanians over development of desalination plants in the Middle East;
  • building collaborative problem solving and dispute resolution expertise of government and business leaders in Sri Lanka to enable them to develop effective private-public partnerships;
  • setting up a land and property dispute resolution system and training mediators for the Land and Property Directorate of the Republic of East Timor.

Moore was trained as a mediator by the U.S. Federal Mediation and Conciliation Service (1979) and the American Arbitration Association (1976), and holds a Ph.D. in Political Sociology and Development from Rutgers, the State University of New Jersey. He is the author of The Mediation Process: Practical Strategies for Resolving Conflict (Jossey-Bass, San Francisco, 2003 (3rd Edition) - which is being published in Poland in 2009 - and numerous other journal articles and manuscripts on conflict management.